QueenVegas Online Casino United Kingdom 2017 Review

Score: 4/5
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The QueenVegas Online Casino is the majestic home of many of the best software-based slots and table games available. This extremely popular site arrived on the internet in 2011 and has been winning fans ever since. It’s run by the white label solutions provider SkillonNet, but is owned by Capso Ltd. Casinos. The site runs via licences granted by the UK Gambling Commission, and the Malta Gaming Authority.

Welcome bonus

The big bonus that is available at the QueenVegas Online Casino is a one hundred percent matched bonus up to £100 on your first deposit at the site. All you need to do to claim this bonus once you have completed your registration is make your deposit using the bonus code QVBONUS. You will also receive twenty-five free spins on the entertaining online slots game Ninja Master.

Note that if you use Skrill or Neteller to claim your first welcome bonus then you will receive a bonus, but if you use these deposit methods for subsequent bonuses then you will not.

All deposit bonuses are privy to wagering requirements. You will need to wager your bonus money thirty times over before you can cash out. If you receive a no-deposit bonus from good QueenVegas then your wagering expectations are doubled.

Any winnings you make from your free spins are yours to keep – that’s right, they come with no wagering requirements! That’s pretty cool!

Not all games contribute equally towards your wagering expectations. The standard wagering terms mean that only slots and scratch cards count towards your wagering expectations. Also only games by GVG count one hundred percent – all other games count seventy-five percent. You may get other deposit bonuses later that allow ten percent or fifty percent of table games to count, and in addition for future deposit bonuses you will be able to use Skrill or Neteller to make deposits, although there are other restrictions that you need to be aware of (see the site’s T&Cs).

Range of games

QueenVegas Online Casino is certainly hot for slots, and has games from all the very best providers including NetEnt, Microgaming and NYX Gaming. If you want the best online slots around, then you got ’em! You can check out some real classics – how about Titans of the Sun, Aloha! Cluster Pays or might you fancy An Evening With Holly Madison?

If you’re not so hot for slots then you might prefer the following (number of titles of each in brackets):

  • Roulette (6)
  • Blackjack (3)
  • Baccarat/Punto Banco (2)
  • Video Poker (16)
  • Other Games (4)

Just to complete QueenVegas’s royal portfolio there’s a live casino here (powered by Extreme Gaming) with baccarat, blackjack and roulette. If you ‘like it live’ then simply fire up your PC or laptop (or smart phone or tablet) and head on over to Mary Chip’s live tables. You’ll be able to interact with real live croupiers, and see the action beamed straight back to your device via a live video feed.

Pros and cons

  • Exceptionally speedy withdrawal times
  • Free spins winnings come with no wagering requirements
  • Excellent VIP scheme with top benefits
  • Plenty of software gaming providers
  • Lots of info on site to keep you informed
  • Could do with a few more table games

Layout and usability

One thing is clear here, QueenVegas is not a queen in the royalty sense, but she is most definitely the queen of the casino scene. She goes by an alter-ego here – Mary Chip, and is a relic of the 1920s. She’s certainly dressed to impress in a ra-ra dress (think of people in black and white films boogie-ing to The Charleston) with her mobster boyfriend giving her a knowing glance behind.

As for the rest of the QueenVegas site, it’s certainly not your usual online casino affair when it comes to the design, and it’s all the better for it. This site has not been lazy and gone for the usual black backgrounds with menus and thumbnails. Instead, it has certainly been a little more inventive.

QueenVegas is not a stuffy royal – she’s certainly up with the times. That’s probably the reason why she has a very snazzy mobile casino and app for both iOS and Android users. This is a miniature version of the main site that simply looks awesome on smart phones, and even better on tablets. This version of the QueenVegas Mobile Casino and App has been really radically designed to match the gorgeous factors of the main desktop site.

Most of the games at the main site are available on mobile, so QueenVegas is likely to become your new best wagering friend when you fancy a little gambling on the go.

Promotions for existing customers

Once you have gotten your feet under the royal table, you can expect a nifty treat sent to your promotions in-box every single day. These bonuses are sometimes tailored specifically for you, and may include deposit bonuses, free spins, combo offers, mega spins and double-up offers.

The site also likes to run regular prize draws for its members. For summer 2017, Queen Vegas was feeling particularly generous, as she offered a mega contest in which competitors could enjoy some extra-special benefits if luck was on their side. To enter the contest, all a player had to do was wager €20 on the online slot from Microgaming, ‘Starlight Kiss’ – that would be enough to enter them into a prize draw to win €50 in gift vouchers. If they then topped up their slotting with another €20, this time on another Microgaming slot, ‘Burning Desire’, then they would have a chance of winning a three-night stay for two in Paris!

It’s promos like this that have given the QueenVegas Online Casino such a brilliant reputation within the online wagering sphere.

VIP/Loyalty scheme

If you really want to get treated like royalty here, then you can sign up for the QueenVegas Online Casino VIP programme. As a member you receive cash back for every single bet you make, free bonuses for moving up the VIP levels and the services of a dedicated VIP personal account manager. The more you pay (and play) at this online casino the higher up the levels you ascend – and if you make it to the ‘Executive’ levels (Platinum, Diamond or Red Diamond) then you will really reap the benefits. Top levels VIPs receive huge bonuses, BIG Money promotions and faster payouts!

You need to wager €20 on slots in order to earn yourself one VIP point. That goes up to €40 per point for ‘Hi & Lo’ and ‘Let Then Ride’, and €60 for ‘Caribbean Poker’ and ‘Casino Hold’em’. Further up the scale are roulette, blackjack, baccarat/punto banco, video poker and ‘Big Wheel’ at €80 per point, and at the top of the slot you’ll find craps and pai gow poker at €160 per point.

VIP status, once earned, must be maintained. You need to earn over 400 points per month to maintain silver level, for example. The ‘Executive’ levels start at 2,000 points per month, and to remain in the very top tier you must maintain a contribution level of at least 80,000 points on a monthly basis.

Special Features

The full list of gambling providers at the QueenVegas Online Casino is as follows:

  • Amaya, NYX Gaming, WMS, GVG, NetEnt, Microgaming, Evolution Gaming, Aristocrat, Bally, Merkur and Barcrest.

That’s an amazing total of eleven providers and nearly all of them are top names in the online casino business.

Other than the games there’s not very much else that could be described as ‘special’ here – no gamification factors, for example. This is only a very minor disappointment, though, and does not detract too much from the overall QueenVegas experience.

Other betting options

Mary Chip may be the self-styled Queen of Vegas, but she’s not the Queen of the sports book scene, or poker rooms, or online bingo halls. You will only (so far anyway) find online casino games here. Perhaps Mary Chip will spread her royal wings a little further afield in the future.

Overall Rating of QueenVegas Online Casino

We were ready to award the QueenVegas Online Casino our own royal seal of approval (and five stars) but we had to knock one off – we think that any online casino that’s really worth its caviar and chips should offer exceptional live chat support. QueenVegas does say that support is available ’24/7′ but we’re not that sure your request will be answered at any time, day or night.

Everything else is rightly royal, as you might expect it to be. We’re just about to appoint a new ‘queen of online casinos’ – the QueenVegas Online Casino. Let’s hope you agree with our appointment when you grab your bonus and free spins, and enter this entertaining casino palace.

Money optionsContact details
  • Payment methods available: Visa, MasterCard, PayPal, Skrill, Neteller, Paysafecard, ecoPayz, WebMoney, Bank Wire Transfer.
  • Currencies available: AUD, CAD, DEK, EUR, NOK, RUB, SEK, USD, ZAR.
  • Deposit limits: min: £20; max: £10,000 per transaction.
  • Withdrawal limits: min: £10; max: £10,000 per month (larger limits for VIPs).
  • Withdrawal times: eWallets: 0-4 hours. Credit/debit cards: 24 hours. Bank transfers: 48-72 hours. Cheques: 7 days.
  • Pending time: 1-2 hours.
  • Email: support@queenvegas.com.
  • Phone: None given.
  • Live chat: 24/7.