Is Gala Casino a market leader? – A user review

T&Cs Apply
18+. New customers only. Spend £5, get £30 Bonus (40x wagering, selected games). Bonus valid for 7 days. Restrictions and T&Cs apply.

Gala Casino has a difficult job ahead of it. In the age of lightning-fast internet connections and computers that are more powerful than the machines that put a man on the moon, online casinos are essentially a dime a dozen. For an online casino to stand out in a crowded marketplace, it has to do something special to attract attention and keep players coming back for more. Luckily for fans of online gaming in the United Kingdom, Gala Casino is one of those casinos that really seems to stand out amongst the crowd.

Gala Casino on multiple platforms

Gala is owned by the Coral Group Trading Limited, and operates via licences granted to it by the Gibraltar Gambling Commissioner and the UK Gambling Commission.

Welcome bonus

It will definitely be a ‘Gala Day’ when you sign up for the Gala Casino, as you get a choice of welcome bonuses. You can choose which bonus expressly suits your wagering preferences!

The three main welcome bonuses are:

  • £400 Slots Welcome Bonus (100% match, 20x (B+D) WR)
  • £200 Roulette Welcome Bonus (50% match, 30x (B+D) WR)
  • £200 Blackjack Welcome Bonus (50% match, 30x (B+D) WR)

Having the choice of bonus is a great idea, and you don’t get bogged down in playing a game you don’t like (such as blackjack players having to play slots) just to meet wagering requirements.

Game contributions are as follows:

£400 Slots bonus:

  • Slots, arcade, scratch cards – 100%
  • Roulette, blackjack, craps – 20%
  • Baccarat – 10%
  • Other games – 5%

£200 Roulette bonus:

  • Roulette, baccarat, casino hold’em – 100%
  • All other games – 0%

£200 Blackjack bonus:

  • Blackjack, baccarat, pontoon, ‘Red Dog’, casino hold’em – 100%
  • All other games – 0%

The above is by no means a definitive list – make sure you check the site’s T&Cs so you fully understand just what you are getting yourself into.

Players from Albania (slots bonus is okay), Russia and Croatia cannot take advantage of any bonus. You need to make an initial deposit of at least £10 if you want to acquire bonus cash. These are the only other restrictions here that we think you need to be made aware of.

There are also second and third deposit bonus you can earn, as follows:

Second deposit:

  • 50% up to £200 slots bonus
  • 50% up to £100 roulette bonus
  • 50% up to £100 blackjack bonus

Third deposit:

  • 50% up to £200 slots bonus
  • 50% up to £100 roulette bonus
  • 50% up to £100 blackjack bonus

The T&Cs in regards to these bonuses are basically identical to those in relation to the initial deposit bonus.

Range of games

Some argue that the heart of any online casino isn’t the theme or the graphics but the available games. Luckily, Gala Casino has that aspect covered! The top games on the site are easily accessible right on the main page. Players can engage in live blackjack, card games, slot games and more. Branded content is also available, including games based on hot properties such as Iron Man 3 and The Incredible Hulk from Marvel Entertainment. This site has a wide selection of games and truly has something for every type of gambler out there.

Pros and Cons


  • Excellent choice of welcome bonuses
  • Fantastic loyalty programme
  • Amazing levels of customer support
  • Play on your mobile anywhere, anytime


  • Only basic currency options

Layout and usability

The overall theme of Gala Casino is one of fun. By putting the available games front and centre in a sleek, minimalist design, it allows users to jump quickly into the action soon after the account registration is complete. When you load the page, you are immediately greeted by some of the top games on the site. Everything else is readily available through one of the convenient buttons at the top of the screen. The theme of the site allows absolutely nothing to get in the way of what is the most important thing — the games themselves.

You will be pleased to know that you will either be able to access this individual mobile casino through the web or play the downloadable app version from most smart devices. Gala Mobile Casino brings you the glitz and glam which you would expect from their online casino offering but now with the benefit of being able to travel from England to Ireland, Scotland, Wales or even further abroad than our home base, the United Kingdom! Be sure not to miss out and get gaming on this mobile casino sensation today!

Promotions for existing players

The Gala Casino is always, it seems, ablaze with enticing promotions. In fact there’s a different promo available every day, as the following list will show:

  • Jackpot 10k Giveaway – play more than £50 on games and you gain one entry into the monthly prize draw. There are over fifty prizes to be won, every single week!
  • Daily Deposit Draw – make a deposit of at least £50 in one single day, and you’ll be enter into the daily prize day. The winner will receive £500 CASH!
  • Daily Missions – each day the clever boffins at the Gala Casino will come up with a mission for you to complete. It could be to stake a certain amount of cash on a slot, or play a certain number of hands of blackjack, complete the mission and you will receive a bonus – and complete more and you receive multiple bonuses!
  • Game of the Week – choose from a dozen games every month and you will receive twenty percent cash back on that game up to £100 and double comp points
  • Weekend reload – get a bonus boost on Saturdays and Sundays with a 25% deposit bonus up to £100!

We don’t think we’ve come across a casino before with such a fantastic range of amazing player promos!

VIP/Loyalty scheme

You earn comp points all the time at Gala Casino. There’s no trick to it – just play and you’ll get paid! You earn one comp point for every £10 that you wager at the site. For regular members you can exchange every one hundred comp points earn for £1. You can also check how many loyalty points you currently have to play with by going to your account section.

The VIP scheme operates a little differently. You need to make a certain amount of deposits per month, and earn a certain amount of comp point per month to ascend the VIP tiers. £500 and 250 CPs will get you to Bronze status; £2,000 and 1,000 CPs will give you Silver status, and £4,000 plus 2,000 CPs will get you Gold. The top tier – Platinum – is by invitation only.

All VIPs receive appropriate bonuses, such as a welcome bonus, weekly cash back, a re-charge bonus, priority withdrawals and invites to exclusive events.

Special features

The Gala Casino site graphics run on HTLM5, which is great if you’re running on the Microsoft Windows operating system. If you’re a die-hard computer aficionado who doesn’t want to play online , you can opt to download the casino’s software giving you even easier access to your favourite casino games at Gala Casino. Graphically speaking, the site looks and operates very similarly to other online casinos. The robust selection of games, however, allows it to stand out in a crowded marketplace.

Gala Casino interface on a laptop

Gala Casino offers a broad range of customer service and support options for you to use depending on the nature of the issue you’re having. A helpful Frequently Asked Questions section features information about signing up for a new account, making deposits, withdrawals and more. If you’re in need of a quick, personalised response to a problem, you can use the b button at any time, day or night. You can also place a call directly to the casino’s Help Hotline yourself using the following UK/British telephone numbers: 0800 328 4272 or +44 (0) 2032887906.

Other betting options

The Gala Casino is a casino-only site, but Gala also runs a bingo site. This should come as no surprise to UK players as Gala are one of the most well-known names in the bingo sphere. There are in fact over one hundred Gala Bingo halls the length and breadth of the United Kingdom.

At the Gala Bingo site you can play 75-ball, 80-ball and 90-ball bingo, plus a limited range of online slots and online table games. You can also get a £30 bingo bonus when you join, plus £10,000 worth of free bingo opportunities in your first seven days of membership.

Gala does not run a sports book but two of her sister companies – Coral and Ladbrokes – both do.


Gala Casino is the type of online gaming site that knows exactly on which side its bread is buttered — their fantastic, stimulating game selection. By offering a sleek interface and a varied selection of games, customer.services@galacasino.co.uk can provide something for everyone and has enough specials and bonuses to keep people coming back for more. We rate Gala Casino four out of five stars and can tell you that this is a highly recommended joint.

Money optionsContact details

Money Options

  • Payment methods available: Visa, MasterCard, PayPal, Skrill, Neteller, Paysafecard, ecoPayz.
  • Currencies available: EUR, GBP, USD.
  • Deposit limits: min: £10, max: no limits.
  • Withdrawal limits: min: £10, max: no limits.
  • Withdrawal times: eWallets: 0-24 hours. Credit/Debit cards: 2-5 days. Bank transfers: 3-7 days. Cheques: not offered.
  • Pending time: 12-24 hours.

Contact details

Get a £30 Bonus When You Spend £5
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5.0 Overall Rating
Is Gala Casino a market leader? – A user review