Mr Smith Casino immediately makes a strong impression. Everything about the site speaks of professionalism and quality in true British style. It offers a simple but solid welcome offer. A wide range of games are offered, from Slots to Live Casino games, and mobile players are catered for too, something increasingly important these days.
Theme of Mr Smith Casino
The style is heavily British in every way. When first arriving at the homepage, we’re greeted with a background image of a plush sitting room with English décor, a comfortable and inviting room full of charm and sophistication. The logo of the casino appears in bold before us with a bulldog wearing a cabbie’s hat as the mascot. Clicking on ‘find out more’ below the ‘become a member’ option takes the visitor to the main casino page. At the top of this page we see a steaming coffee mug (hopefully containing tea, rather) with the Union Jack emblazoned on it sitting next to some gaming. It conforms to an image of comfort and homeliness in the British sense of the word.
Navigating the site isn’t too difficult, even with the minimalist style in terms of buttons and tabs. Some may find it a bit too sparse, but new visitors are expected to click on the menu button in the top left of the page which gives them the options to search for a game, go to the games page, the welcome bonus page or take the ‘welcome tour’. A banking page is strangely absent, though.
Mr Smith Casino Specials and Bonuses
Mr Smith Casino is all about simplicity and their promotions are no exception. The welcome bonus is a relatively straight-forward deposit bonus structure. The first deposit will grant players a bonus of 100% up to £100 and there’s 20 free spins thrown in with it (redeemable on Starburst).
To claim the deposit bonus, the first deposit must be of £15 or over. To be able to claim the bonus spins, the minimum deposit is £25. Deposits made via Skrill, Neteller or MoneyBookers will not trigger the welcome bonus.
Other promotions run from time to time but not as regularily as with many other big casinos and the homepage doesn’t feature a promotions section beyond an explanation of the welcome bonus. Curiously, however, special promotions could be found advertised on other sites.
Games Selection and Software at Mr Smith Casino
Perhaps Mr Smith Casino’s greatest selling point is the sheer variety in games available from a large number of different software providers. Those include NetEnt, Microgaming, GTS, Playtech, Cryptologic, Quickfire Games and Evolution Gaming. The games page shows a selection of their biggest features, which includes many of the latest big titles. There’s also a ‘collections’ section where games are divided into the categories of ‘adventure’, ‘hero slots’ and ‘fairy tale’, for those players with specific tastes. The superhero-themed games have proven to be particularily popular for game developers of late, mainly owing to the surge of superhero blockbuster films in recent years.
Mr Smith Mobile Casino and App
Mr Smith Casino has an incredibly strong and unique feel to it. Their mobile site is no different as they have carried their theme strongly through to a smart device screen near you! Whether you find yourself playing from England, Ireland, Scotland or Wales, we would suggest all of our UK readers give this mobile app a spin! The app was only launched last year – 2014 – but this does not hinder the mobile casino site in the slightest. Instead you will now find yourself being able to pull out some of your favourite games whilst on the road such as South Park, Flowers, Starburst and Gonzo’s Quest, so do not hesitate!
Money Matters with Mr Smith Casino
As previously mentioned, there is no banking page visible to non-members at Mr Smith Casino, which is an oversight. Players need to know upfront what banking methods are available, and what, if any, restrictions exist, i.e. longer waiting periods on certain payment methods. It can be the deciding factor for choosing a casino. Players are first required to register and then choose their payment method. It is only then that they are presented with the list of available options. Bank wire transfers, Neteller, Paysafe Card, Visa Electron, Entropay, Skrill, Visa, Speedcard and ClickandBuy are all accepted deposit methods, while Paysafe Card and Entropay cannot be used for withdrawals. After a big win, the Mr Smith Casino withdrawal times you will generally be looking at are between 12 – 24 hours, although they can process these faster.
Customer Service/Support
Support is vital for any online casino, and it needs to be available around the clock. Mr Smith Casino ticks that box. Players needing assistance can use live chat to talk to support staff, or they can use a landline or send an email. It does seem, however, that the service is only available in English.
- Mr Smith Casino Contact Number: +356 2260 3043
- Mr Smith Casino Contact Email: support@mrsmithcasino.co.uk
- Live Chat
Overall Rating of Mr Smith Casino
Mr Smith Casino has a number of solid strengths but also some weaknesses. Limited banking methods (and the trouble in finding a list of those methods) together with a lack of some information on the homepage creates a bit of frustration. However, the games selection is impressive and the look and feel of the casino is highly polished and professional. A decent welcome offer is also a big selling point, but information on a loyalty programme and regular promotions for members was lacking. Mr Smith Casino gets 3 spades out of 5.