LadyLucks Online Casino United Kingdom 2018 Review

UPDATE: Lady Luck’s Casino is no longer accepting new players – please try your luck instead at Mr Green, Spinland or Chance Hill.

LadyLucks Online Casino is an exceptionally mobile-friendly online casino that could be your best gambling buddy if you prefer gaming-on-the-go to sitting at your desktop, or with your laptop on your knees! There are already well over one million players who get their gambling thrills at LadyLucks Online Casino.

This website is managed by IGT UK Interactive Limited, which is the British-based offshoot of IGT (International Gaming Technology) – one of the largest gambling software companies in the world, and the creators of many exceptional online slots and casino games. IGT UK is based in London, and this site runs using a UK Gambling Commission licence.

If you do actually prefer to play on a desktop or laptop computer (and some games, such as roulette, are easier to play on a bigger screen, whereas others, such as slots, are perfectly acceptable on mobile devices) then you should not give up on LadyLucks Online Casino instantly. The site has been designed to work on non-mobile computers as well.

It’s a very bright and breezy online casino design too! Can you remember when all online casinos seemed to have black backgrounds and they all looked the same? Well, so it seems can LadyLucks Online Casino as they’ve taken a completely different approach, so kudos to them.

LadyLucks Online Casino Specials and Bonuses

Luck (even LadyLuck) is not the only thing you’ll need at an online casino – you need cash as well … if you’re hoping to win cash, that is! LadyLucks Online Casino gets you off on the right footing immediately with £5 FREE just for completing your registration with them!

There are also three welcome bonuses available, as follows:

  • 1st deposit bonus – 100% up to £500
  • 2nd deposit bonus – 50% up to £250
  • 3rd deposit bonus – 25% up to £125

That’s a total of £880 in bonus cash that’s ready and waiting, just to be picked up!

There are terms and conditions to contend with though – you can’t just grab the cash and do a moonlit flit. They apply to all four bonuses.

You need to wager the bonus cash (and the bonus cash only – not your deposit money as well) fifty times before you convert any winnings you make from your bonuses into cash you can withdraw. You also need to complete wagering requirements within ninety days of you being awarded your bonus.

Your bonus cash can be spent on all games except ‘Jackpot Games’, and most table games will not count towards your wagering expectations. The exceptions are roulette (inside bets only, and only ten percent of any cash you spend playing roulette counts towards wagering) and blackjack (again, only ten percent of bets placed on blackjack contributes towards wagering).

LadyLucks Online Casino runs a number of other, ongoing promotions to keep you entertained. There are prize draws and exclusive offers such as extra deposit bonuses every Monday and Friday – the perfect way to both start and end the week. You can also refer your friends to the site, and you can pick up £20 when you do, as long as they sign up with the site and make a deposit of their own.

This site also runs an exclusive Casino VIP Programme that promises to spoil you rotten. This is split over five levels – Bronze, Silver, Gold, Platinum and Super – and each level has its own range of benefits, including a welcome bonus when you ascend from one level to the next (which you do by splashing the cash at the casino). You’ll also receive access to bespoke hospitality events, a bonus on your birthday and cash back deals every Wednesday!

Games Selection and Software at LadyLucks Online Casino

LadyLucks Online Casino uses the software of its parent company IGT, as you would naturally expect! This has both a positive and negative aspect – negative as no games by NetEnt or Microgaming means you miss out on many top slots, and positive as IGT itself does produce some very nice games, including Balloonies Farm, Siberian Storm and Cleopatra.

Table games are very limited here – just two versions apiece of blackjack and roulette, plus four versions of video poker. If you enjoy games such as baccarat and casino poker, then you’re going to be a bit underwhelmed here.

Another blow – there is no live casino here either.

LadyLucks Mobile Casino and App

As we mentioned in the intro, the LadyLucks Online Casino has been specially created for mobile devices, so it looks really nice on any iOS or Android-powered device, and it’s a breeze to use.

All the functions you’d expect of a desktop site are available via the mobile site, including banking and help options. There’s no need to download anything to your device in order to play – just visit the site on your smart phone or tablet using a suitable browser such as Safari or Chrome, and everything is taken care of for you.

Graphics and Software at LadyLucks Online Casino

The vast majority of the games available at the LadyLucks Online Casino are provided by IGT, but there are also a few titles by Probability too. As mentioned before, there’s not a live casino here, so no live dealers are waiting for you to sit down at the virtual tables.

Money Matters with LadyLucks Online Casino

Being a mobile casino, you’d expect to be able to deposit money into your account from your mobile phone bill – and your expectations are met! You can top up via your mobile carrier, or even your home telephone number. All you need to do is follow the detailed instructions and your deposited money will be taken via your phone bill account. The process can be completed in under a minute!

if you don’t fancy this way of paying, the don’t worry as you can also use your Visa or MasterCard debit or credit card, or your PayPal account. You can also pay cash at mobile top-up terminals at locations all over the UK. Your deposit must be between £10 and £1,000, and you cannot make more than forty deposits in any single calendar day.

You can withdraw to all the same methods, although you cannot withdraw to your mobile or home phone bill. You can withdraw any amount from £10 to £20,000 (credit/debit cards – for PayPal and bank transfers it is £1,000), but you are limited to four withdrawal requests per day. Withdrawals should take between one and five days to complete, depending upon the withdrawal method that you select.

Customer Service/Support at LadyLucks Online Casino

Your first port of call for aid at the LadyLucks Online Casino should be the FAQs pages here. They deal with all the most common queries, such as how to make deposits and request withdrawals, and how the bonuses work.

For more precise queries, you can contact the casino by email at, by phone on 03333 130 131, or even by snail mail at IGT UK Interactive Limited, 3rd Floor, 10 Finsbury Square, London EC2A 1AF.

Overall Rating of LadyLucks Online Casino

An image of 4 casino ratingWe do like LadyLucks Online Casino a great deal, but it doesn’t quite pack the oomph to be awarded a five-star rating. While we like the design and overall mobile-friendliness of the site, plus those bonuses, we’re going to have to knock a star off for a few reasons.

One is the lack of table games (especially the lack of a live casino) and the other is the lack of providers beyond IGT. We understand that IGT would want an IGT-only casino, but the lack of other providers means that many of the best games in the business are not available here.

Still, if you’re a fan of IGT’s games, and mobile gaming-on-the-go, then you can’t really go wrong at the LadyLucks Online Casino!